Privacy Policy

Tenmil Ltd ("Tenmil," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at tenmil.ca and our fleet maintenance platform (together, the "Services"), how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Information you provide. When you request a demo, create an account, or contact us, we collect information such as your name, email address, phone number, company name, role, and details about your fleet or equipment.

Information collected automatically. When you use the Services, we may collect technical and usage data such as your IP address, browser type, device information, pages visited, and the dates and times of your visits, including through cookies and similar technologies.

How We Use Your Information

We use personal information to provide, operate, and improve the Services; to respond to your requests and provide customer support; to send you administrative and, where you have consented, marketing communications; to maintain the security and integrity of our platform; and to comply with our legal obligations.

Consent

We collect, use, and disclose your personal information with your consent, except where permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details below. Withdrawing consent may affect our ability to provide certain Services to you.

How We Share Information

We do not sell your personal information. We may share it with trusted third-party service providers who perform services on our behalf (such as hosting, analytics, and email delivery) under appropriate confidentiality obligations; where required to comply with applicable law, legal process, or a lawful government request; and in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your personal information.

Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Your Rights

Subject to applicable law, you have the right to access and request correction of the personal information we hold about you, to withdraw consent, and to ask questions about our handling of your information. To exercise these rights, contact us using the details below. You also have the right to make a complaint to the Office of the Privacy Commissioner of Canada.

Cookies & Analytics

We use cookies and similar technologies to operate the website, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling them may affect the functionality of the website.

International Transfers

Your personal information may be stored and processed in Canada or in other countries where we or our service providers operate. Where information is transferred outside your province or country, it may be subject to the laws of those jurisdictions.

Children's Privacy

The Services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Services or by other appropriate means.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].